Good Morning BT | Customer service with GMBTeam | Senator Tillis

Good Morning BT with Bo Thompson and Beth Troutman | Thursday, November 13th, 2025.

6:05 Beth’s Song of the Day 

6:20 Guest: Theresa Payton (Cyber Security Expert) – OpenTable selling customer info | Phone “cleaning” apps | VPN’s

6:35 President Trump signs bill to officially end shutdown

6:50 RAM Biz Update; New holiday guidelines for Target employees (10/4 rule) 

7:05 Steve talks the psychology behind employee-customer relations

7:20 Target’s 10/4 rule (Customer service) cont.

7:35 Bo responds to texts about Customer service

7:50 Epstein files house vote latest  

8:05 Guest: Senator Thom Tillis – End of Gov. shutdown | Epstein Files

8:35 Guest: Tim Rhodes (Dir. of Run Charlotte) – Charlotte Marathon

8:50 The Sports Corner with Jim Szoke: Nic Scourton  

9:05 Guest: David Chadwick – Youth Commission International

9:20 Steve’s Stories: are you a follower or a free thinker

9:35 Guest: Jones Angell (UNC PxP) – UNC Basketball season underway, Tar Heels remain undefeated | UNC Football vs Wake Forest on Saturday

9:50 People’s Market and Pizza Peel closing due to staffing issues